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ALCATEL
CORPORATEINGENICO
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Corporate

SERVICIO10, was founded in 1996 as a Mobile Reparing Center. Nowadays Servicio10 provides after-sales support solutions for High-Tech products and electronics. Is a fast moving company, in order to satisfy our client´s requirements. Our solid diversification strategy has provided us an outstanding position in Security products market, payment terminals, and electronics consumer goods.

We are experts in carrying out repair activities at advanced levels, Screening, Reworks, Equipment Platform, Integral Swap Management, DOAS, call center and transport


Our main asset is our Know-How
IngenicoAlcatelSamsungBlackberryCDPDomesticBaradiTuSeguroMovilTCLSalvaMovil
Values

Human Team
Team formed by high qualified personnel with extensive experience, that guarantee a quality service.

Technology
Our company is constantly evolving, working with the latest technologies

R+D+I
The commitment for research, its translation into development and its technological innovation is materialized in the continuous improvement of our work processes

Professionalism
Acquired with the study and experience gained over the years, with professional certification that only Service10 can accredit

Tracking solutions
The main goal of the company since its foundation has been the analysis and development of services tailored to the needs of our customers

Our ERP guarantees the tracking of all equipment, and its visibility on the Web, whose functionalities increase according to our customer requests.

Flexibility
Always ready to adapt to the requirements of our clients
Values
Solutions
Solutions

We offer our clients the possibility of outsourcing their after-sales service without stopping directing it, taking care of the whole process, facilitating permanent contact with the Manufacturer, with the most advanced technological means and highly qualified human team, with a marked orientation to the client. Our core business is the global management of the after-sales service, including activities such as:

The company's know-how is its main asset
  • Diagnosis and Repair
  • Electronic equipment platform
  • Product inspection
  • Repacking
  • Swap Management
  • Product distribution and transport
  • Call Center
OUR PHILOSOPHY
Professionalism
We select our workers according to the highest criteria of professional and human demand, following the standards of discipline, commitment, quality and orientation to the Client. We develop techniques and processes to offer our clients a top quality service, efficiently, at the most affordable price. competitive, and with the best technical team.
Quality
We develop techniques and processes to offer our customers a high quality service, efficiently, at the most competitive price, and with the best technical advice.
Sostenibility
One of the priority objectives of our company is the continuous training and investment in R + D + i, constantly updated in the latest technologies and regulations in force.
We are convinced that if we focus our efforts on addressing the challenges posed by sustainable development, we will succeed and generate additional value.
Overcoming
We are convinced that if we focus our efforts on addressing the challenges posed by sustainable development, we will succeed and generate added value for our business in the long term.
Services

  • Diagnosis and Repair
  • Electronic equipment platform
  • Product inspection
  • Repacking
  • Swap Management
  • Product distribution in the client channel and transport
  • Call center
Services
ISO CERTIFICATION
The implementation of a Quality Management System provides S10 a framework to integrate the management of all their areas and improve their processes.

This system integrates the organizational structure, together with the planning, processes, resources, documents we need to achieve the objectives of the Company, and to meet the requirements of our customers.

Servicio10 is the first company specializing in electronic after-sales to obtain the certificate 27001 that guarantees an information security management system