Corporate
Servicio10, founded in 1996 as a Mobile Telephone Technical Service Center, is currently dedicated to the After Sales of Technological Products.
It is a modern, lively company, constantly adapting to the markets and the needs of our clients. Our solid commitment to diversification and technological investment has placed us in a very competitive position in the sector of electronic transactions and new telecommunication technologies.
We are experts in carrying out repair activities at advanced levels, Screening, Reworks, Equipment Platform, Comprehensive Swap Management, DOAS, call center and transportation.
- Screening
- DOAS
- Reworks
- Call center
- Equipment platform
- Logistics
- Comprehensive swap management
The Know-how of the Company is its main asset.
OUR CLIENTS
UNICEF & Servicio10
Servicio10 joins the commitment of the ‘Schools for Africa’ program, so that thousands of boys and girls have access to drinking water and sanitation in their schools and can continue their studies.
We can make real changes in the lives of many children and have none left behind no matter how difficult the circumstances.
The COVID-19 pandemic is impacting the education of millions of children, also in Africa. The closure of schools is preventing many of them from receiving not only education, but also water, medicine or food that they often do not have in their homes
Value
Human team
120 certified electronic technicians. A team of people with high technological skills and a 360 vision.
Technology
We bring together the digitization of processes, artificial intelligence, online management, and the most advanced machinery on the market.
R+D+i
The commitment to research, its translation into development and technological innovation, materializes in the continuous improvement of our work processes.
Professionalism
The integration of robots together with the human team results in the achievement of the highest standards of professionalism.
Adhoc solutions-Traceability
The main objective of the company since its foundation has been the analysis and development of services adecuated to the needs of our clients
Our ERP guarantees the traceability of all equipment, and its visibility on the Web, whose functionalities increase according to customer requests.
Flexibility
Always ready to adapt to our clients requirements.
Solutions
We offer our clients the possibility of outsourcing their after-sales without ceasing to direct it, taking care of the entire process, facilitating permanent contact with the Manufacturer, with the most advanced technological means and highly qualified human team, with a marked customer orientation. Our core business is the global management of the after-sales service, including activities such as:
The Know-how of the Company is its main asset.
- Diagnosis and Repair
- Electronic equipment platform
- Product inspection
- Repacking
- Swap management
- Product distribution in the customer and transport channel
- Call Center
Professionalism
We select our workers according to the highest criteria of professional and human demand, following the standards of discipline, commitment, quality and customer orientation. We develop techniques and processes to offer our clients a service of the highest quality, efficiently, at the most competitive price, and with the best technical team.
Quality
We develop techniques and processes to offer our clients a service of the highest quality, efficiently, at the most competitive price, and with the best technical advice.
Sustainability
One of the priority objectives of our company is continuous training and investment in R + D + i, constantly updating ourselves on the latest technologies and regulations in force. We are convinced that if we focus our efforts on meeting the challenges posed by sustainable development, we will be successful and generate added value.
Overcoming
We are convinced that if we focus our efforts on facing the challenges posed by sustainable development, we will succeed and generate added value for our business in the long term.
Services
- Diagnosis and Repair
- Electronic equipment platform
- Product inspection
- Repacking
- Swap management
- Product distribution in the customer and transport channel
- Call Center
ISO CERTIFICATES
The implementation of a quality management system provides S10 with a framework to integrate the management of all its areas and improve its processes.
This system comprises the organizational structure, together with the planning, processes, resources and documents that we need to achieve the Company’s objectives and meet the requirements of our clients.
Servicio10 is the first company specialized in electronic after-sales to obtain the 27001 certificate that guarantees an information security management system.
